Shipping policy

Shipping Policy - So COOL Games

Shipping Zones We ship to Portugal and all European Union countries.

Delivery Times Once payment has been confirmed, orders are processed and dispatched within 1-2 working days. The estimated delivery time is 3 to 5 working days, and may vary depending on the destination country and carrier.

Shipping Costs

• Free shipping on all orders over €25.
• For orders under €25, shipping costs will be calculated and displayed at checkout.

Delays So COOL Games is not responsible for delays caused by external factors, such as strikes, adverse weather conditions, or customs delays.

Tracking Once your order has been dispatched, you will receive an e-mail with a tracking number so you can follow your delivery.